Returns

Every printed item is uniquely tailored to the particular requirements of the customer. One company's printed forms are of no use to anyone but that company. This makes an "open" returns policy very difficult to operate. However; at TradePrint.co.uk we want our customers to be completely satisfied with the printed products we supply. Our "Returns Policy" ensures that you are fully protected from any error made by us.

Every effort is made to ensure that your work is printed to a good commercial standard.

At any stage during the manufacture of your order (prior to printing), we are able to provide a proof for an extra charge; but only at the customers request.

If we make a mistake in following customers instructions, or make an error, which is our fault, we will happily reprint the job at our expense.

If however you are unhappy with the quality of the printed goods provided, you can return them to us within seven days, and we will reprint the job at our expense. Please note: no liability can be accepted by TradePrint Ltd for errors, grammar, spelling or omissions made on artwork provided by a customer, or entered during our online design process, or once any proof has be approved by the customer.

How to return an order:

Wrap the goods securely in the original packaging (if any), ensuring that you include the full order quantity supplied.

Send the package to the address below:

Returns Department
Unit 1, Bowling Hill Business Park
Chipping Sodbury
Bristol
BS37 6JL

we will notify you via e-mail when your return has been received. For your protection we recommend that you use a recorded-delivery service.

How to Return Goods Damaged in Transit: